Digital transformation is estimated to spike up by the end of 2023 with more than 50% spending of all ICT investment as projected by IDC. The involvement of technology through application and other digital services has sorted out the facility management function. Broadly, processes are now hassle free and precise with better effectiveness, contrary to being paper – based, expensive with high labor intensity.
Some of the top digitally enabled tools and service for facility management with a focus of end – to – end automation and reinventing are;
App enabled surveys
3rd party vendors can use mobile app – enables website audits such as Q/A inspections, compliance, shift end reports, etc. With the help of SLS criteria and the type of building this can be standardized to save labor hours. It works as accountability and quality assurance of the vendors. These apps highlight areas which require more attention which guides to drive a corrective plan which might include training. Also, these reports are used for self – assessment to make sure client satisfaction.
Real – Time Monitoring tools
The promptness of problem detection and resolutions helps facilities managements in preventing escalations. To facilitate standardization in terms of performance and quality, mobile auditing apps are used. This makes sure quality assessment across thousands of square feet of real estate. Immediate communication of building problem enables swift resolution.
Image Management
Image reporting has got immense importance through apps that enable to communicate and capture with images which are geo – stamped and includes the right time of a specific day. For vendors, it guides in task verification or service that has been conducted with its magnitude. The amount of on – site visibility, tools provide is primary when linked to analytics platforms. Apps also enable segmentation through their filterable and searchable feature to speed up the whole process while removing subjectivity.
Intelligent Analytics
The micro and macro trends across geographies, illustrated and identified with advanced business dashboards. Operational and building data are gathered into centralized platforms for the reason of getting insights and driving corrective plans. They guide in analyzing top – performing and potential pinpoint risk and underperforming segments. These dashboards have essential importance for enhanced management of vendor and facilities service for asset – specific management.
